Questions about Quelvañero: clear answers for traders
What is the platform designed for?
We bring a practical introduction to crypto trading, market analysis and account setup together. Our approach helps you understand the tools, strategies and first steps behind a more structured trading experience.
How do I get started?
Register online, complete KYC and check country and Agent eligibility. The minimum deposit is 250 EUR for the standard account and for Agentic account activation. Registration itself does not transfer money. Use the virtual-balance demo to practise before committing funds to live trades.
How can AI and automated strategies support trading?
AI-assisted analysis helps organise information, while automated rules can support a consistent workflow. They complement a trading plan and require clear settings and monitoring. Available tools depend on the service and account; trading losses remain possible.
How long do withdrawals take?
Withdrawals usually take 1–3 business days. In some cases processing may take up to 5 business days. SEPA withdrawals in EUR are free and take 1–2 business days. Instant withdrawals cost 1.5%, with a minimum of 1 EUR and a maximum of 150 EUR. Crypto withdrawals have a fixed network fee that depends on the blockchain; check the applicable amount before confirming.
What happens after I submit the registration form?
We receive your contact details for the next stage of account guidance. The form does not itself transfer money or execute an order. Funding methods, minimums, fees, withdrawal terms and any further checks are set out in the applicable account conditions.
Can I try the AI agent before trading with real money?
Yes. The demo mode provides a virtual balance and the same AI functions for practising commands and strategies. Demo trades do not use real trading funds, but simulated execution can differ from live liquidity, slippage and fees. Demo results do not predict live returns. Agent access is being rolled out gradually and depends on account and country eligibility.
How can I control automated trading and limit risk?
Define the amount allocated to the Agentic account, give allocation instructions, and use the per-trade risk slider and daily loss limit. For Loops, specify the asset, trigger, budget, permitted repetitions and stop conditions. Stop Market, Stop Limit and combined take-profit/stop-loss orders are supported. These controls do not guarantee an execution price or an absolute loss cap: stop-market orders can slip, and stop-limit orders may remain unfilled.
What costs should I consider when using the AI agent?
Spot trading costs 0.10% per trade. Pro costs 9 EUR per month for advanced features, while third-party Agent Apps cost 5–30 USD per month. Agent chat consumes tokens from a separate prepaid balance, with a free initial package. Withdrawal charges depend on the method: SEPA in EUR is free, instant withdrawals cost 1.5% (minimum 1 EUR, maximum 150 EUR), and crypto withdrawals carry a blockchain-dependent network fee. Review the selected services and charges before enabling them.
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